For families
Seeking help for someone close to you?
You can get in touch even if your loved one is not yet ready to seek help. A specialist can discuss the situation with you, how to start a conversation and what support you need yourself.
How to start
Contact reception
Say that you are seeking rehabilitation help for someone close to you. You do not have to give their name or a diagnosis over the phone.
Agree the format of the conversation
Who takes part, which consultation to book and what is useful to know beforehand — you settle this with reception.
Bring your questions
How to begin, consent and the family’s role are things you discuss with the specialist.
Support available for loved ones
- Individual consultations for loved ones
- A chance to discuss your own feelings, exhaustion, worries and difficulties communicating with your loved one.
- Family meetings
- With the participant’s consent, families work together on relationships, disagreements and ways to support change.
- Groups for loved ones
- Specialist-led discussions provide space to share experiences, understand dependent behaviour and work on healthy boundaries within the family.
Participation and information sharing require consent
Work with loved ones is organised with the resident’s consent and according to their needs. Information is not automatically passed to the family. The family’s involvement and the scope of information sharing are agreed in advance.
MIDAS by MMS
The first conversation — a free initial consultation
When you get in touch, say that you are asking on behalf of someone close to you; reception will agree the format of the conversation with you.
Where the consultation takes place
MMS clinic, Labzak branch. 10V Labzak Lane, Shaykhantakhur District, Tashkent, Uzbekistan.By phone or Telegram
This is the general reception of the MMS network. Simply ask for “the free initial rehabilitation consultation at the Labzak branch”.
Through the online reception
The portal serves the whole MMS network. When booking, confirm with reception that you need the free initial rehabilitation consultation at the Labzak branch.
The portal works in Uzbek and Russian; the link opens the Uzbek version. Reception can also help you by phone or Telegram.
All enquiries are confidential. Third parties are not notified.